Tim Hortons is a bit of a Canadian Institution. It is a coffee/doughnut shop that feels like a second home to many Canadians. I worked there for a time prior to moving over here to the UK. When I worked there, they would have a baker come in every night and he would work from 10:00 pm until about 6 in the morning baking cakes, frying doughnuts, baking pies, etc. When you went into work in the morning there would be trays and trays of the freshly finished goodies sitting and waiting to go out onto the shelves. I understand that they don't have in-store bakers these days, and that all the goods are brought in baked and frozen, ready to thaw out and pop onto the shelves. Its called progress, but I understand that their goodies are not as nice as they used to be, or so I have been told. I can't help but think that in losing the personal touch, in favour of more profits, they have lost something very special . ....